![]() ![]() Also, ask for a reference number and the name of the person you are talking to, and take detailed notes on what you talked about and the date of the call, so you can keep track for your records. If you think your servicer made a mistake, first call your servicer to check. While on the phone, explain the situation to the servicer. It’s also possible that your mortgage servicer simply made a mistake.Check your monthly mortgage statement or any correspondence you recently received from your lender or servicer. Your servicer may have charged you fees that increased your monthly payment. If you have private mortgage insurance, your payments may change once you are able to and do cancel the insurance. It could also be because you stopped paying for private mortgage insurance. You have a decrease in your interest rate or your escrow payments.If your monthly mortgage payment includes the amount you have to pay into your escrow account, then your payment will also go up if your taxes or premiums go up. You have an escrow account to pay for property taxes or homeowners insurance premiums, and your property taxes or homeowners insurance premiums went up.Eventually, you have to start paying principal, or the actual amount you owe on the home, and that will make the monthly payments go up. That means that for a period of time you are only paying off the interest that’s accumulating on the amount you borrowed to pay for your home. With these loans, you can postpone making principal payments for a while. You have an interest-only or pay-option loan and you are starting to pay principal.Some homeowners believe that they have a fixed-rate mortgage loan, when their loan actually includes an adjustable-rate or some other feature that can cause their interest rate and payment to change. You have an adjustable rate mortgage (ARM) and the interest rate changed.We’d love to hear your feedback! Email us at is a trademark of Google Inc.įreedom Mortgage and related trademarks are trademarks of Freedom Mortgage Corporationĩ51 Yamato Road, Boca Raton, FL 33431 United States | Lender NMLS ID: 2767 (Equal Housing Opportunity.There are several reasons why your monthly mortgage payment may have changed. We are available to assist you Monday through Friday 8 a.m. If you have trouble logging on, please contact our Customer Care representatives at 85. Android – 8.0+ (Google no longer supports Android 7.0 due to security concerns).Our Mobile app supports the following versions on the Android devices: Payments will be credited as of the date received although payments made on a Saturday, Sunday, holiday, or after business hours may not post to your account until the next business day. For subsequent payments, you can simply select that account for payment. On your first visit, you can set up your banking information. Then, select One Time Payment from Account Details. Simply download the app and login to your account or create a new account if you haven’t already set up your online access. We service mortgages for more than 1.4 million customers and have been family owned and operated since 1990.įreedom Mortgage offers you the option to make a one-time payment or set up recurring payments through our mobile app. Access protected by multifactor authenticationįreedom Mortgage is committed to fostering homeownership across the United States.Login with secure fingerprint or facial recognition.Rest easy with built-in security features Never miss another opportunity to lower your rate.Get notified when a new statement is available.Go paperless, view, and download important documents. ![]() Utilize the in-app help center for questions and tips.Pay your bill and manage recurring payments.View your mortgage balance and current loan details.Get connected and securely pay your mortgage on the go with the Freedom Mortgage mobile app. ![]()
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